{"id":5365,"date":"2025-05-13T14:22:56","date_gmt":"2025-05-13T02:22:56","guid":{"rendered":"https:\/\/www.publicholidaycalendar.com\/?p=5365"},"modified":"2025-05-13T14:22:56","modified_gmt":"2025-05-13T02:22:56","slug":"how-to-professionally-inform-clients-about-upcoming-holidays-best-practices-for-businesses","status":"publish","type":"post","link":"https:\/\/www.publicholidaycalendar.com\/en\/how-to-professionally-inform-clients-about-upcoming-holidays-best-practices-for-businesses\/","title":{"rendered":"How to Professionally Inform Clients About Upcoming Holidays: Best Practices for Businesses"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.publicholidaycalendar.com\/wp-content\/uploads\/2025\/05\/venice-3928663_1280-3.jpg\" alt=\" How to Professionally Inform Clients About Upcoming Holidays: Best Practices for Businesses \"\/><\/p>\n<p> Hey there! It&#8217;s your Holiday Little Assistant coming at you with some real-talk advice. I know telling clients about holidays might seem simple, but doing it the right way keeps relationships smooth and prevents &#8220;Wait, you&#8217;re closed?!&#8221; panic. Let me break down the smartest ways to handle this.<\/p>\n<p> First off &#8211; timing is EVERYTHING. Don&#8217;t be that business sending a &#8220;Closed tomorrow!&#8221; email at 4:59 PM. For major holidays, give at least 2 weeks&#8217; notice. For smaller observances, a week is cool. Pro tip: Mark your calendar to send reminders 7 days out AND 48 hours before.<\/p>\n<h2> Questions Related to Informing Clients About Holidays <\/h2>\n<p> <b>&#8220;What&#8217;s the best channel to use?&#8221;<\/b> Email still rules for official notices (read receipts = proof they got it), but reinforce it wherever your clients hang out &#8211; SMS for restaurant regulars, Slack for B2B peeps, even Instagram stories for creative biz owners. Just don&#8217;t spam the same message everywhere at once &#8211; that&#8217;s annoying.<\/p>\n<p> <b>&#8220;How formal should I be?&#8221;<\/b> Depends on your brand voice! Law firms might use polite corporate language (&#8220;Please be advised&#8230;&#8221;), while a tattoo parlor could say &#8220;We&#8217;re bouncing for Labor Day &#8211; no walk-ins Sept 4-5, but hit us up after for fresh ink!&#8221; The key is matching your regular communication style.<\/p>\n<p> <b>&#8220;What info MUST be included?&#8221;<\/b> Don&#8217;t leave them guessing! Clearly state: 1) Exact dates you&#8217;re closed 2) Last day for pre-holiday orders\/appointments 3) When you&#8217;ll reopen 4) Emergency contacts (if applicable) 5) Any special holiday hours before\/after. Bonus points for linking to your online booking calendar.<\/p>\n<p> <b>&#8220;Should I offer alternatives?&#8221;<\/b> If possible, YES. Like: &#8220;Our office is closed December 25th, but our self-service portal is always open!&#8221; or &#8220;While our chefs are off Thanksgiving day, we&#8217;re taking pie orders until 11\/22 at noon!&#8221; This shows you&#8217;re still prioritizing client needs.<\/p>\n<p> <b>&#8220;What about international clients?&#8221;<\/b> Major key alert! If you work globally, specify WHICH country&#8217;s holiday you&#8217;re observing. I once had a Canadian client confused why we weren&#8217;t responding on July 1st (Canada Day) when we&#8217;re a US-based company. Include time zones if referencing specific reopen times too.<\/p>\n<p> To wrap it up &#8211; keeping clients informed about holidays isn&#8217;t just courteous, it&#8217;s professional. Whether you&#8217;re a solo freelancer or a 100-person company, clear communication prevents frustration and builds trust. Create a template system that works for your business (I&#8217;m happy to help brainstorm some!), and you&#8217;ll never scramble last-minute again.<\/p>\n<p> FAQpro thanks you for reading! Remember &#8211; advance notice + clear details + your natural voice = perfect holiday client communication. Got a unique situation or industry-specific question? Hit me up &#8211; your Holiday Little Assistant is always here to help make your business shine, even when you&#8217;re out celebrating!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hey there! It&#8217;s your Holiday Little Assistant coming at you with some real-talk advice. I know telling clients about holidays might seem simple, but doing it the right way keeps relationships smooth and prevents &#8220;Wait, you&#8217;re closed?!&#8221; panic. Let me break down the smartest ways to handle this. First off &#8211; timing is EVERYTHING. Don&#8217;t&#8230;<\/p>\n","protected":false},"author":1,"featured_media":5364,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kadence_starter_templates_imported_post":false,"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","slim_seo":{"title":"How to Professionally Inform Clients About Upcoming Holidays: Best Practices for Businesses - Public Holiday Calendar","description":"Hey there! It's your Holiday Little Assistant coming at you with some real-talk advice. 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